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Business Trust

The 8 Pillars of Trust

Trust: The Leading Indicator (The 8 Pillars of Trust) According to our global study and The Trust OutlookTM, the number one question everyone is asking is “Can I trust you?”. A lack of trust is your biggest expense in business and life. Each of the 8 pillars of trust contribute to demonstrating why trust is…

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The Power of 90 Days

First of all was before the research, I remember a mentor of mine 20 years ago said David, I want you to try something for 90 days. I want you to try not complaining one time about anything for 90 days. I wanted to complain about the idea. I took the challenge. Didn’t just change…

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How to Increase Your Net Promoter Score

How do I increase my NPS, my Net Promoter Score? The Net Promoter Score is just a question of would you refer this product or service to others? There is only one way to increase your NPS, and that is by increasing trust. You see, it’s not a referral issue, it’s not an engagement issue.…

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6 Ways to Improve Competency

  When we quit learning, in some ways, we start dying. No matter what degree we’ve earned, or what initials come after our name, we must find ways to improve competency on a daily basis. The first step to increasing your personal and professional competence is to understand you have not arrived. If you believe…

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Trust is a Business Asset | Trust in Business

The impact of trust on the economy can be witnessed at the corporate level. Bear Stearns, AIG, and Lehman Brothers were at one time considered trust-based businesses. Each of these companies relied on the trust of the market to establish the firm’s value. As trust goes down, value goes down. For instance, the $236 million…

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Being Clear With Expectations | Trust in Business

Few things are as frustrating as working for a manager who gives you an annual review and tells you all the things she thinks you should have been doing during the past year. How is this information helpful now? The year is over. Why weren’t these expectations expressed earlier? If you are a parent, you know…

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The Importance of Corporate Vision | Trust in Leadership

I met an 88-year-old man named Orville at my health club, first noticing him one afternoon while checking in. I saw Orville sort of stumbling along behind me. I couldn’t believe my eyes. There was no way this man, slowly shuffling along the path to the gym, was going to work out! Orville patiently moved,…

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Conclusion | Trust Trends 2014 Series

The world is in a trust crisis, and developing the eight-pillar framework of trust is the way out. Top leaders ought to use Trust Trends 2014 as a timely application for developing themselves, their teams, their organizations, and society. The following is a summary of the eight trends, their key embedded opportunities, and the pillar…

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International Hubbing & Structure | Trust Trends 2014 Series

Major international hubs are forming around manufacturing and logistics clusters, and corridors between them are developing like superhighways of land, air, and sea. Major international hubs are forming around manufacturing and logistics clusters, and corridors between them are developing like superhighways of land, air, and sea. Global trade, services, and online infrastructure are becoming quicker,…

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Growing Pains from Resource Distribution | Trust Trends 2014 Series

Through ongoing globalization, the world’s resources are slowly balancing, but not without growing pains. Through ongoing globalization, the world’s resources are slowly balancing, but not without experiencing some standard growing pains. In America, legislation is providing further equality to homosexuals, non-whites are becoming the majority, and women are breaking through the glass ceiling. Globally, the…

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Answer to the Trust Crisis | Trust Trends 2014 Series

In 2014, eight key global trends reveal that the world is in a trust crisis, and developing the eight-pillar framework of The Trust Edge is the way out. From the Cyprus bank fiasco and Edward Snowden’s leaks to the Syria chemical weapons attack and horsemeat scandals, stories of distrust are overflowing from the news. These…

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Roselinde Torres on Great Leadership | Trust in Leadership

Great leaders of the 21st century ask 3 questions: 1. Where are you looking to anticipate the next change? 2. What is the diveristy measure of your network? 3. Are you courageous enough to abandon the past? To continue growing, consider watching this 9 minute video and answering these questions for yourself!

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Set High Ethical Standards | Building Trust with Gen Y Series

Set and expect high ethical standards. (8 of 9 in series) The 2013 Edelman Trust Barometer found that only 17.5% of people around the globe trust their business and government leaders.  The sad truth is that Gen Y expects ethical mishaps from many of their leaders and they’re probably personally influenced by grimy college experiences and…

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Provide the Newest Technology | Building Trust with Gen Y Series

Provide the newest technology.  (7 of 9 in series) The lives of Gen Y mark the dawn of post-humanism.  Gadgets are like an extension of a millennial, allowing them to work better and faster. And, they’ve projected and marketed avatars of themselves through social media for a decade. They become quickly frustrated using techniques and…

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Get Out and Enjoy the Frigid Weather | The Trust Edge

We’ve endured and even enjoyed one frigid winter in Minnesota this year. From –55 F windchill to plenty of snow, I’ve found the best way to survive the winter is to embrace it. Our family loves to skate, ski, snowmobile, and sled. Take a look a Isaiah’s new jump.    It is easy to stay…

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Reasonable Flexibility | Building Trust with Gen Y Series

  Give flexibility instead of a strict 9-to-6 Monday through Friday schedule. (6 of 9 in series) According to a recent Fox Small Business report, 85% of Americans say that their stress is a serious health issue.  American millennials desperately want to find a healthy balance. They’re victims to some of the world’s worst divorce…

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