The Trust Edge

Commitment to Quality | Trust in Business

Is your organization trusted for its commitment to quality? If there’s room for improvement, you might consider reading Philip Crosby’s 1979 classic Quality is Free.  The main points and why it matters: Crosby sees quality not just as a set of procedures but a way of doing things – a management philosophy that starts with…

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Godin & Sackner-Bernstein on Contribution | Trust in Leadership

What does age have to do with being a big contributor? Einstein said if you don’t make a major impact in your industry before 30, you probably won’t. Sackner-Bernstein shows research that disproves this, showing how previous similar explanations were based on a lesser understanding of the brain. In a nutshell, age is an advantage…

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Great Leaders Take Responsibility | Trust in Leadership

I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there’s always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can’t seem to get things right. I have yet to meet this mass of completely…

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Plan Ahead to Stay Ahead | Trust in Leadership

It’s hard to get a running start on the day without a plan. You don’t want to waste your creative morning time wondering what you should do today. If you want to attack your day instead of having it attack you, use this solid strategy. Take the last 15 minutes of a workday to plan…

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Hyper-Personal & Shared Experience Culture | Trust Trends 2014 Series

Increasingly, Americans desire to be entertained, fulfilled, and transformed, and they want to share these experiences with their friends. Americans are stressed-out, staying obese, and becoming more self-focused and unhealthy. They are often distrusting critics, especially younger anti-institutional generations who have been influenced by scandals in hierarchies, and this makes them increasingly informal. As consumers,…

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International Hubbing & Structure | Trust Trends 2014 Series

Major international hubs are forming around manufacturing and logistics clusters, and corridors between them are developing like superhighways of land, air, and sea. Major international hubs are forming around manufacturing and logistics clusters, and corridors between them are developing like superhighways of land, air, and sea. Global trade, services, and online infrastructure are becoming quicker,…

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Quality and Meaning for People | Trust Trends 2014 Series

Talent economists know that in order to maintain top employees, they have to develop business around meaningful missions and create fulfilling roles. In the open-talent economy, employees have options, and talent is a scarce resource. Business leaders are thinking like talent economists and sustainability directors. Leaders know that in order to keep top talent, they…

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The Greatest Example of Trust Rebuilt! | Trust in Leadership

Perhaps the greatest example of trust being rebuilt globally is Rwanda. Only two decades after the genocide of 1994, when nearly a million Tutsi’s were atrociously killed, often by Hutu neighbors, trust is being rebuilt in a genuine way. Just a boy at the time, my Rwandan friend, Father Remy, hid in a neighbor’s shed…

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Focus on Meaningfulness | Building Trust with Gen Y Series

  By 2025, approximately 75% of the world’s workforce will consist of millennials (Gen Y), according to a study from the BPW Foundation. Companies that survive past 2025 will be those that develop the trust of the millennial workforce, while maintaining trust with previous generations. Companies that disregard the mind-frame and work-style of Gen Y…

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Succinct Speakers at TED | Trusted Communication

  This week I met up with friend and author, Hayley Foster, pro on developing TED speakers. Her advice for speakers. You must have a core idea that is new. Ideas can change the world. Her best idea, probably formed because TED talks are meant to be so short, YOU CANNOT HAVE ANY EXTRA WORDS.…

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Trust Trends 2014 | Executive Brief on Trust

We’re excited to introduce our executive brief on the top 8 trends of 2014. This report is Horsager Leadership, Inc.’s first annual report on trust. Our goal is to give leaders insights into the hottest trends of the year and reveal opportunities for applying The Trust Edge 8 pillar framework in a timely manner in…

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Trust Tip Tuesday: How far is too far? | Trust in Government

Everyone is asking the questions: When it comes to national security, how much intelligence collection do we really need? How far is too far? Should the NSA be more transparent? What is the balance of transparency vs. confidentiality? Where is the accountability? If the NSA were to share in the clearest terms possible about about the necessities, there would…

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Miller’s Bar | Trusted Company of the Month

Trust, not money, is the currency of business and life. Dearborn, MI, the home of the World Famous Ground Round Burger, only found at Miller’s Bar is a trusted find. If your taste buds are craving a fresh burger this bar is the place to get it, and don’t expect to be treated as something…

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