8 Pillars

Trust is a Business Asset | Trust in Business

The impact of trust on the economy can be witnessed at the corporate level. Bear Stearns, AIG, and Lehman Brothers were at one time considered trust-based businesses. Each of these companies relied on the trust of the market to establish the firm’s value. As trust goes down, value goes down. For instance, the $236 million…

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Commitment to Quality | Trust in Business

Is your organization trusted for its commitment to quality? If there’s room for improvement, you might consider reading Philip Crosby’s 1979 classic Quality is Free.  The main points and why it matters: Crosby sees quality not just as a set of procedures but a way of doing things – a management philosophy that starts with…

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Godin & Sackner-Bernstein on Contribution | Trust in Leadership

What does age have to do with being a big contributor? Einstein said if you don’t make a major impact in your industry before 30, you probably won’t. Sackner-Bernstein shows research that disproves this, showing how previous similar explanations were based on a lesser understanding of the brain. In a nutshell, age is an advantage…

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The Impact of Compassion | Trust in Business

Who do you trust more, firefighters or mortgage brokers? Librarians or lawyers? Nurses or salespeople? One of the biggest reasons for trust is the perception that someone is concerned beyond themselves for the good of the whole. Firefighters and nurses care for others by nature of their jobs. But we wonder if the salesperson really…

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Great Leaders Take Responsibility | Trust in Leadership

I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there’s always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can’t seem to get things right. I have yet to meet this mass of completely…

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5 Tips to Be a Likable Leader | Trust in Leadership

Sometimes I have the privilege to work with or speak to an organization where I can tell immediately that the people love their leader. Such was the case at the Integrated Supply Chain Leadership Conference for the top leaders of Honeywell’s Aerospace group. From what I could see, why is Mike Owens loved?

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Conclusion | Trust Trends 2014 Series

The world is in a trust crisis, and developing the eight-pillar framework of trust is the way out. Top leaders ought to use Trust Trends 2014 as a timely application for developing themselves, their teams, their organizations, and society. The following is a summary of the eight trends, their key embedded opportunities, and the pillar…

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Smarter Proficiency & Precision Results | Trust Trends 2014 Series

Machines are becoming more intelligent, interactive, efficient, and precise. Machines are becoming more intelligent, interactive, efficient, and precise. Nano-technologies are changing clothing, photonic thread is transforming computing, driverless cars are shifting the transportation paradigm, drones are altering warfare, and three-dimensional data visualization is revolutionizing decision-making. Smarter computers deliver increasingly more proficient and precise results.

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Plan Ahead to Stay Ahead | Trust in Leadership

It’s hard to get a running start on the day without a plan. You don’t want to waste your creative morning time wondering what you should do today. If you want to attack your day instead of having it attack you, use this solid strategy. Take the last 15 minutes of a workday to plan…

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Hyper-Personal & Shared Experience Culture | Trust Trends 2014 Series

Increasingly, Americans desire to be entertained, fulfilled, and transformed, and they want to share these experiences with their friends. Americans are stressed-out, staying obese, and becoming more self-focused and unhealthy. They are often distrusting critics, especially younger anti-institutional generations who have been influenced by scandals in hierarchies, and this makes them increasingly informal. As consumers,…

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Alliance Academy International | Trust in Schools

  It didn’t take long for me to see the impact of trust at one of the biggest schools of its kind—Alliance Academy International(AAI). The impact of an AAI education and experience is powerful. The English Speaking School in Quito, Ecuador educates students from thirty-two nationalities this year alone. The nearly 200 faculty, staff and…

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Quality and Meaning for People | Trust Trends 2014 Series

Talent economists know that in order to maintain top employees, they have to develop business around meaningful missions and create fulfilling roles. In the open-talent economy, employees have options, and talent is a scarce resource. Business leaders are thinking like talent economists and sustainability directors. Leaders know that in order to keep top talent, they…

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Strategy for Innovative Agility | Trust Trends 2014 Series

Success, let alone survival, demands an ability to quickly respond to fast-changing markets and environments. Financial squeezing, increased digital commerce, cutting-edge Big Data technology, increasing distrust in big institutions, and quickly changing markets has given way to innovative strategies for agility. Small organizations are more insightful, and larger organizations are more agile. In addition, new…

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Volatile & Vulnerable Global Context | Trust Trends 2014 Series

The three-speed global economy is volatile, and a deficiency of trusted leadership makes the entire world vulnerable. The global context is marked by volatility and vulnerability. The global population is rising quickly, resources are growing scarce, new technology is causing constant disruption, employment rates are on the downswing, and tensions remain. The three-speed global economy…

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Answer to the Trust Crisis | Trust Trends 2014 Series

In 2014, eight key global trends reveal that the world is in a trust crisis, and developing the eight-pillar framework of The Trust Edge is the way out. From the Cyprus bank fiasco and Edward Snowden’s leaks to the Syria chemical weapons attack and horsemeat scandals, stories of distrust are overflowing from the news. These…

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How to Motivate Contribution | Trust in Leadership

There are plenty of people who want to make a difference but haven’t put their vision into action. Contribution is tied to action. You have to actually do something to get anything done. A friend, author, and small business expert, Mark LeBlanc, says, “Done is better than perfect.” What a great statement. We can become…

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