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Posts by David Horsager

Personal Mission Statement – How to Create Yours

What is a personal mission statement? A personal mission statement is something to continually strive for. Everything you do in life should come back to your mission and your personal mission statement. If this is not the case for you, maybe it’s time to change your mission. A Personal Life Mission Statement:     1.…

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12 Tips for Clear Communication

In the world today, clear communication is hard to maintain. People trust the clear and mistrust the ambiguous. Much of the time, communication is done via email, phone, or messaging. Clear communication is a hard skill to learn and it has become increasingly more difficult in the technological climate of today. Many of us struggle…

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Prioritize Your Goals to Be Most Effective

Prioritize to Be Most Effective While Ben Franklin’s idea, “If you fail to plan, you plan to fail” is agreeable, countless companies have wasted time and money on strategic plans that are collecting dust. People spend lots of time planning but very little time turning those plans into daily actionable tasks. To prioritize your goals…

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Five Ways to Build Your Character

In order to build character in anything, you need to first notice what you are struggling with. If you are struggling with humility, find resources that can help you learn how to be more humble and practice. If you struggle with self-discipline, set goals and work towards accomplishing them in the right way. Taking steps…

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6 Ways to Improve Competency

  When we quit learning, in some ways, we start dying. No matter what degree we’ve earned, or what initials come after our name, we must find ways to improve competency on a daily basis. The first step to increasing your personal and professional competence is to understand you have not arrived. If you believe…

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Own Your Day | The Daily Edge

Have you ever reached the end of a day and felt like you got nothing done? It’s a horrible feeling! Frustrating days like this leave us with a laundry list of people and circumstances that caused our unproductivity. Rewind the clock to your morning coffee and write down your current #1 push forward priority. Then…

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Trust is a Business Asset | Trust in Business

The impact of trust on the economy can be witnessed at the corporate level. Bear Stearns, AIG, and Lehman Brothers were at one time considered trust-based businesses. Each of these companies relied on the trust of the market to establish the firm’s value. As trust goes down, value goes down. For instance, the $236 million…

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Being Clear With Expectations | Trust in Business

Few things are as frustrating as working for a manager who gives you an annual review and tells you all the things she thinks you should have been doing during the past year. How is this information helpful now? The year is over. Why weren’t these expectations expressed earlier? If you are a parent, you know…

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Commitment to Quality | Trust in Business

Is your organization trusted for its commitment to quality? If there’s room for improvement, you might consider reading Philip Crosby’s 1979 classic Quality is Free.  The main points and why it matters: Crosby sees quality not just as a set of procedures but a way of doing things – a management philosophy that starts with…

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Insincere Apologies are Trust Killers | Trust in Leadership

I had a chance to sit down with the CEO of Compass Strategic Investments. For six months, he lived and worked in the Netherlands, so he had some cultural observations to share. One of the distinctions that he noticed was that Americans often make insincere apologies. When it comes to building trust, being able to…

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Godin & Sackner-Bernstein on Contribution | Trust in Leadership

What does age have to do with being a big contributor? Einstein said if you don’t make a major impact in your industry before 30, you probably won’t. Sackner-Bernstein shows research that disproves this, showing how previous similar explanations were based on a lesser understanding of the brain. In a nutshell, age is an advantage…

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8 Tips for Effective Listening | Trust in Leadership

Growing up on the farm as the youngest of six kids, I learned how to eat fast, talk fast, and interrupt my siblings. Listening has not always come easily to me, and I’m not alone. Listening is a fundamental skill of genuine success, and it’s hard to be great or trusted without it. The benefits…

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Leaders are Readers | Trust in Leadership

My grandmother was known for reading a book a day. I’m not exaggerating! As a matter of fact, she is famous in our family for reading all of the books in two libraries! She had the habit of waking at 4:00 in the morning to have quiet time to read. Grandma Esther loved to learn.…

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The Impact of Compassion | Trust in Business

Who do you trust more, firefighters or mortgage brokers? Librarians or lawyers? Nurses or salespeople? One of the biggest reasons for trust is the perception that someone is concerned beyond themselves for the good of the whole. Firefighters and nurses care for others by nature of their jobs. But we wonder if the salesperson really…

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Great Leaders Take Responsibility | Trust in Leadership

I have seen time and again how the committed take responsibility for their actions. In our high-litigation culture, there’s always someone else to blame. It can be easy to point the finger at suppliers, underlings, partners, and managers that just can’t seem to get things right. I have yet to meet this mass of completely…

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