Dave Harvey goes into detail about our country’s need for a more trusted banking system.
Building trust and reliance, Building Trust, community of trust, trust in banking, Trust in government
Building Trust
Trust Tip Tuesday: Baldrige Performance Excellence Program | The Trust Edge
After President Obama addressed the glitches in the new health care system, the question we asked ourselves was: How? How can it be more effective? How can the Affordable Act and Obamacare be improved? The answer: Baldrige Performance Excellence Program.
Years after the Industrial Revolution, leaders of America realized the need to focus on recognizing excellency of product – not quantity of product. One objective of the Malcolm Balridge National Quality Improvement Act of 1987 was/is to recognize top organizations for their quality of service, business strategies, and best business practices. This year’s recipients will be named next month – in healthcare, manufacturing, small business, etc.
You can use their processes to measure and improve your organization. AND, it’s one way American healthcare can be improved.
Baldrige Performance Excellence Program, Building Trust, Building trust and reliance, Business Ethics, Trust in Business,
Financial Post: Gaining Trust Should be No. 1 Business Goal | The Trust Edge
The Economist: Building Trust Across the Global Economy | The Trust Edge
Political Pressures: A question of trust
Why trust is important when doing business across the globe. How does doing business across cultures affect small business?
economy, Global Trust, globalization, Consumer Trust
6 Es of Motivation | The Trust Edge
Motivation, Building Trust, contribution
US Government Default = Global Trust Catastrophe | Trust Tip Tuesday
The world is 10 days from what could be the most catastrophic trust breach of the century. Just like the Lehman Brothers bankruptcy, a US financial meltdown would harm the entire global economy, devastating the US lower class and developing world economies. One difference is that the current US debt dwarfs what Lehman Brothers had by 23x.
Trust Tip: Trusted leaders ought to take Warren Buffet’s advice about using the debt ceiling as a weapon for political debates.
‘“It should be like nuclear bombs, basically too horrible to use,” Buffett, 83, said in an interview published by Fortune magazine last week.’
Baroness Onora O’Neill: What we don’t understand about trust | The Trust Edge
What we don’t understand about trust and what we need to know about trust.
Apple, Google, Coca-Cola | Most Trusted Global Brands
Apple & Google surpassed Coca-Cola on Monday as the best global brands. Interbrand’s annual findings showed 28% and 34% brand changes for the two tech giants. Coca-Cola’s minor 2% growth was just enough to keep them in the top 3, after holding the #1 position for 13 straight years.
As the world’s most valuable global brands, consumer votes prove them to be the most trusted as well. How do they do it?
Here are a few tips they’ve used that you can apply right now:
1.) Develop a genuine and attractive mission statement, vision, and values.
2.) Integrate this strategy into what you deliver.
3.) Assure consistency.
4.) Listen to and allow your followers to become part of your brand, while maintaining your core.
Costa Concordia freed from rocks: Rebuilding trust after major wreckage | The Trust Edge
After a year of salvaging, the Costa Concordia cruise liner that wrecked in the Mediterranean has finally been lifted from the rocky Tuscan coast. The captain of the cruise liner, Francesco Schettino, has been charged with manslaughter, after his carelessness killed 32 vacationers and injured many more.
Now, Carnival Corporation has a major task of rebuilding the trust of its employees and clients. This one major accident will take countless little steps to counteract. Where does Carnival Corporation go from here? How does any company come back from major wreckage like this?
- Of course, the first step in real lasting change is a change of heart. Re-evaluate your core values and principles. You might have to change those you have held on to for too long or implement some that you have slacked in.
- It starts with transparency. Carnival Corporation must acknowledge the magnitude of broken trust. In addition to the Costa Concordia wreck, they’ll need to acknowledge the multiple times their cruise liners have stalled and had technical issues in the last year.
- They must also recognize that they need a major re-branding of their company.
- It might be time for a leadership change. Analyst Karl Burns said, “The Management have been there a long time and there has not been much impetus to change the company and adapt to a different economic and trading environment.” In addition, The Guardian recently shared, “Carnival has been crying out for governance changes…,” and rightly so. A leadership change could be the best place to start a rebrand.
- They need to update their policies. Previous ineffective policies must be taken out or evolved.
So how do they keep going? They need to acknowledge what’s happened, begin a rebrand, have a leadership change, update their policies, and take little steps of rebuilding trust. If they do, their cruise-liners and company will stay afloat.
-AR
Costa Concordia, Building Trust, Salvaging Trust, how to rebuild trust
Decision Making on Syria | Trust in Government
Trust Tip of the Week
The conflict in Syria is incredibly complex, and there are positives and negatives to each decision being considered. Global leaders would do well to contemplate actions based on what is best for rebuilding trust in Syria and the international community. They, and we, ought to think in terms of the long-term over short-term. Response over reaction. Certainty over probability. Greater good over partial interests. Collaboration over dictating. Timeliness over immediacy. Understanding context over stereotyping. Scenarios over dogmatism. Solutions over punishment.
