After President Obama addressed the glitches in the new health care system, the question we asked ourselves was: How? How can it be more effective? How can the Affordable Act and Obamacare be improved? The answer: Baldrige Performance Excellence Program. 

Years after the Industrial Revolution, leaders of America realized the need to focus on recognizing excellency of product – not quantity of product. One objective of the Malcolm Balridge National Quality Improvement Act of 1987 was/is to recognize top organizations for their quality of service, business strategies, and best business practices. This year’s recipients will be named next month – in healthcare, manufacturing, small business, etc.

You can use their processes to measure and improve your organization. AND, it’s one way American healthcare can be improved.

Baldrige Performance Excellence Program, Building Trust, Building trust and reliance, Business Ethics, Trust in Business,