No Labels: Building Trust and Finding Common Ground | The Trust Edge

The United States government persistently ends up in a grid lock on very important issues, and certain members of Congress have had enough. A new voice is rising up out of Washington. No Labels is a non-profit working alongside Democrats and Republicans to bring harmony back to the halls of Congress. Eighty-six congressmen and congresswomen have joined together to ask the right questions. They are learning about those across the aisle from them and are finding that they have something in common.  Although they say their one goal is to forge solutions to America’s problems, they are coming to the conclusion that nothing will move forward unless trust is established.

In politics more often than not, politicians don’t get past the surface label of Democrat or Republican. Because of this they miss out on the depth of understanding that could allow them to see opinions, needs and challenges of the American people. No Labels has formed a group that is helping congress discover that opposing parties have more commonalities than they otherwise thought. The status quo is being challenged and parties are becoming aware of the lack of trust within the U.S. government. 

Business 2 Customers: Building Trust Globally | The Trust Edge

Globalization and expanding cross culturally, although what seems to be something new really isn’t. Since the beginning of time business transactions have been made across different cultures. So what brings so much skepticism and suspicion today? It is a lack of trust and a lack of sensitivity to the needs of the culture in which you are trying to start your business.

When building a business internationally, use these helpful tips to build customer trust check this article out!

 How to Gain Customers’ Trust When Building an International Business 

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Miller’s Bar | Trusted Company of the Month

Trust, not money, is the currency of business and life.

Dearborn, MI, the home of the World Famous Ground Round Burger, only found at Miller’s Bar is a trusted find. If your taste buds are craving a fresh burger this bar is the place to get it, and don’t expect to be treated as something special.  One review says, “Simple burgers. Don’t ask for anything fancy because you ain’t gettin’ it.” Another customer said, “It was so simple yet….so amazing.” This place is a no-frills, humble place; you get exactly what you pay for. The hamburger is delivered on a bun brought to you on a piece of waxed paper. Need a pickle? Pick it out of the pickle jar on the condiment tray.

If it sounds like a dive, and in many ways it is. But its reputation exceeds the simplicity of the burger and its table settings. Customers rave “the simple menu makes it unique!” But what truly sets Miller’s apart is its form of payment. Miller’s uses an honor system. The patron tells the bar tender what they had and the bartender sums up the total in his head, takes the cash and makes change. No credit cards, no plates, and no tableware. Miller’s Bar has established an environment of trust. Miller’s Bar agrees with my research, when trust is established, customers pay more, tell others, and come back, and in Miller’s case, people come from all over the world to eat a famous Ground Round Burger.

 

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Trust Tip Tuesday: Trust Tips from A-Rod | The Trust Edge

Is A-Rod’s suspension fair? According to a current USA Today poll, 86% of the public thinks it is fair.

Why is it that the majority of the public finds Alex Rodriguez guilty despite the fact that he has yet to be put on trial?

When allegations are made, specifically in sports, the public trusts the media even though the media isn’t always trustworthy. But because of the consistent guilty verdicts in professional sports over the last 10 years, there is no doubt or question that the court of public opinion has made an obvious decision.

As America’s past time, a small decision to use steroids in baseball is not small. Every decision made effects the bigger picture.  These decisions condition the public to have a distrusting perception of not only the individual and their family, but of their team, the MLB, and the reputation of professional sports and American business.

 

Trust Tip Tuesday from A-Rod:

#1: Ronald Reagan is known for this quote, “Trust, but verify.”

Generalizations exist for a reason. Continue to search for truth before drawing conclusions.

#2: In decision making don’t be nearsighted. Every decision made affects the bigger picture. 

 

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Michael Hyatt’s Way of Making and Keeping Promises | The Trust Edge

It’s the little things! Make and keep your promises! It’s not the big goals that make the big difference. Rather, it’s all the little actions and decisions.

Trusting yourself begins by making goals and sticking to them. Michael Hyatt’s beginners guide is essential when creating effective and obtainable goals. 

 

The Beginner’s Guide to Goal Setting

AR

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Kotter International: Corporate Vision vs. Change Vision | The Trust Edge

 

According to John Kotter of Kotter International, there are two types of vision: corporate vision and change vision.

A change vision is easy for people to understand, can be communicated in 60 seconds, is both intellcutally solid and has emotional appeal. A change vision is something that can be understood by the broad range of people who have to make the change. 

A corporate vision is looking “out there” at fundamental dimensions to make a company prosper. It is about the future. The picture that is created by a corporate vision consists of timeless values, principles, and behaviors that make an organization succeed. 


-AR

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Great Places to Work: Trust Index Assessment | The Trust Edge

Recently, Great Places to Work came out with the Global Top 25 places to work list. Companies like SAS Institute, Google, NetApp, Kimberly-Clark, and Microsoft are at the top of the list of the greatest places to work. Although these companies are corporate empires that bring in millions, if not billions, of dollars a year, they have shown that their foundation of success is built on trust, not money, which is the currency of business and life. Trust is what placed them on the Global Top 25 list.  

You don’t have to be a multi-million or billion dollar company to be a trusted organization.

How can you begin to be more trusted? Do you have a clear vision and mission? Google’s mission is simple: Organize the world’s information and make it universally accessible and useful.  

If you do have a clear vision, are you sharing it every 30 days? If you’re not, your organization doesn’t know it. 

How can you begin to show clarity, compassion, character, competency, commitment, contribution and consistency in your organization and your relationships? It is the little things done consistenly that build trust. Begin by following through on the eight pillars and you will begin to build a stronger bottom line and be on the track to becoming a trusted organization and individual.

Measure the level of trust in your company or organization through the Trust Index Assessment

 

http://www.greatplacetowork.net/our-services/assess-your-organization/trust-index-assessment

 

AR

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