Gallup Poll: Who Do You Trust More? The President or Congress | The Trust Edge

Americans Trust Obama Most on Economy

The Gallup Poll shows that Americans lack of trust and confidence in President Obama and his handle on the economy is now turning around as he now has a rating of 57%. What could be happening that is turning people’s views? Who do you trust more at the moment to handle the current situation of the economy? President Obama or Congress?


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Do the Right Thing | Character

Character, does not come from reading a book or going to a conference. Character is being intentional and consistently working hard. In a world that is bent out of shape and lacking in trust, finding people who have a trustworthy character is hard to come by.

Building character comes down to asking yourself one simple question: Am I doing the right thing? Being honest over telling others what they want to hear; helping others in need instead of focusing on our own needs is what is necessary to be a leader with character.

Everyone wants to be liked, but being honest over being liked is more important. In the fall of 2012, Hurricane Sandy hammered the Eastern Seaboard days before the Presidential election. Governor Chris Christie of New Jersey, a member of the GOP, had a difficult decision to make: Accept the help from his party’s opponent, President Obama? Or take a path that would agree with his party?

Christie chose to help the people of New Jersey and their needs instead of focusing on his party’s political needs and agenda. He even went as far as to praise President Obama in his response to Hurricane Sandy.  Christie’s focus was outside of his interests. He was more concerned about the needs of the citizens of New Jersey than offending his party or his 2013 re-election run for governor. This action by Christie boosted his ratings among the Democratic Party, but ultimately showed the people of New Jersey that he was not just a politician, but a Governor who cares about his people and can be trusted.

When you think of honesty and helping others in need who is the first person to come to mind? Chris Christie is only one example of a person whose character was authentic. The most recent Gallup poll lists the top 5 most trusted professions:

  1. Nurses
  2. Pharmacists
  3. Medical Doctors
  4. Engineers
  5. Dentists

Nurses, pharmacists, doctors, engineers, and dentists all take care of the people they serve. They assure healthiness and safety.  Chris Christie proved his character and trustworthiness by choosing what was right over what was easy. 


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Mistrust: Russia’s Meteor Explanation | Trust in Government

On February 15, a meteor came sputtering into earth and just happened to explode over Russia. Many Russians used this event as a means to spew ideas that were less than trustworthy. Leonid Bershidsky gives reasons why government scepticism can decrease trust and how Russia’s ”mistrust becomes an important strategic resource for social survival, success and upward mobility.”



Bloomberg, Trust in government, Russia, Skepticism, Mistrust

Want to Help Someone? Shut Up and Listen | Compassion

Ernesto Sirolli, Founder of the Sirolli Institute, shares with students why it is more important to listen than to give out one’s own ideas. People do not need to be patronized. Learn how to respond to people and become a servant to those you work with.

The Trust Edge gives tips for effective listening. Keep eye contact. Listen with your body. Practice patience. Empathize. Be present. Avoid answering the electornic interrupter. Hold one conversation at a time. Ernesto expands more on these effective listening tips in this video. 


Ernesto Sirolli, Sirolli Institute, Effectiveness, Effective listening, The Trust Edge, Patience

Competency Level of Senators: Balancing the Budget | Trust in Government



Fifty-five Senators have a Juris Doctorate. A Senators job description is more than simply making laws. They also have to budget to balance. Only seven members of the Senate have an MBA. Shouldn’t there be a greater level of competency in the Senate if part of the job description is to balance a budget?


Senators, Trust in government, Trust in Leadership, democracy and trust

A Sure Way for Undecided Voters to Decide | Trust in Government

Votes will be cast next week, and one of the world’s most influential people will take office on January 20th. Who will decide? The undecided voters will tip the balance left or right. If you are one of them, what metrics will you use? Trust expert, author and researcher David Horsager has a solution. Put on the lens of trust to help you pick what you see as the more trusted side of the fence to land on. 

“Trust has the ability to accelerate or destroy any business, relationship, or COUNTRY,” says David Horsager, author of #2 Wall Street Journal Best Selling Book The Trust Edge. “The election is completely determined by trust.”

But, what does it mean to be trusted? Horsager outlines 8 pillars of trustworthiness that he has uncovered through research and consulting. The eight pillars are clarity, compassion, character, competency, commitment, connection, contribution and consistency. There are 8 questions to ask when deciding who you believe is the best candidate for the job.

Mitt Romney or Barack Obama

1. Who has a clearer vision?

2. Who has higher character?

3. Who is more capable to lead the country?

4. Who is more likely to get results?

5. Who is more committed to upholding the Constitution?

6. Who is more compassionate?

7. Who is more willing to collaborate with others?

8. Who is a more consistent leader?


Whoever you chose the most is the leader you trust the most.

With the 8 pillars of trust in mind, which candidate seems to be more trusted? Last week, Horsager and his team polled people across America and found a fairly even distribution except for 2 questions. 60% of those polled believe Barack Obama is more compassionate and 60% believe Mitt Romney is more committed to upholding the Constitution. Who do YOU trust more?

The single uniqueness of the greatest leaders and organizations is trust. According to David Horsager, “Trust requires time, effort, diligence, and character. Inspiring trust is not slick or easy to fake.” Our country needs a leader who can be trusted. As defined by Horsager, trust is a confident belief in someone or something to do what is right, deliver what is promised, and to be the same every time, in spite of circumstances.

 Who do you trust to lead America?

The Blame Game: A Lack of Competence | Trust in Government

The election is all about trust. Outside of the electorate, the only reason anyone gets voted into office is because they are the most trusted to do the job that is required of them.

A recent poll found that the U.S. Congress has the lowest trust rate since Gallup Poll began polling, 38 years ago. Here are a few reasons. First, the American people want solutions not blaming. Last year in the midst of the economic downgrade, the term “Tea Party Downgrade” was coined by President Barack Obama. On the opposing side the GOP leaders called the economy an “Obama Downgrade”.

Second, there is a gap in competency. The majority of legislators have laws degrees, but too few are fiscally competent, and yet they are called upon to organize one of the biggest budgets in the world. The House of Representatives members currently hold 167 law degreesand only 22 MBAs. The Senate members hold 55 law degrees. Members of Congress may have the right heart but a trust problem develops when there is not proper education to have the ability to clearly see the future impact of financial decisions.

Third, legislators used to spend time after hours on the floor over a dinner or a drink, today every extra ounce of time often goes to raising funds for the next election. There becomes a lack of contribution to the work that they were elected to. Without connection time outside of work, civility and trust go down. The most precious resource for any individual, organization, or government is trust. If you would like the greatest efficiency, earn trust. A lack of trust really is your biggest expense.


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JP Morgan Chase & Co. Shatters Trust and Investors’ Confidence | Trust in Business

What happens when financial institutions like JPMorgan Chase & Co. breech trust? Investors will put less money into JPMC and other large firms because again, trust is broken. This always hinders growth in the economy because investments in business spur growth. Recently, JPMC’s top level executives apparently sold back bad loans for only a portion of the actual cost. They then proceeded to leave the mortgages in mortgage backed securities (which are no longer backed) and kept the money they received from the originators.

Can JPMC ever rebuild trust with their investors? YES! There is always hope. Look at the example of BP. After the BP oil spill in 2010 many thought they would never be trusted again, yet the BP brand is coming back because they are building what The Trust Edge calls the PILLARS OF TRUST. Unlike some insurance companies after Hurricane Katrina, BP made promises and kept them. They paid the amount the government demanded of them and more. Plus, they did it ahead of the scheduled payment date. The only way JPMC will rebuild trust after offering a sincere apology will be to make and keep a commitment. It is the only way to rebuild trust.

What about transparency versus confidentiality as far as they relate to trust? We trust people that keep confidential what is shared in confidence. On the other hand, we trust leaders that are transparent with things that can and should be shared. The problem here goes back to the character pillar not lack of communication. JPMC appears to have hidden information that should have been shared. That action destroys trust and brings into question how they do business at their core. The opposite of trust is skepticism and they have bred a lot of it with their actions.

The real problem in this case is one of character. Individuals without character affect whole companies. A breech of character always has consequences. 

What will this suit do for the economy? At first the disappointment will lower trust and investing. However, knowing that those who commit fraud will be held accountable ultimately rebuilds trust in the government and the economy. The most precious resource for any individual, organization, or government is trust. If you would like the greatest efficiency, earn trust. A lack of trust really is your biggest expense.


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Importance of Trust in Democracy in the 21st Century | Trust in Government

Ivan Krastev reveals the hidden side to the evolution of democracy.

To the concept of openness and transparency in the 21st century, he quotes a fellow Bulgarian thinker that said, “There is a big shadow where there is much light.”


2012 Election, The Trust Edge, Bulgarian Politics, Democracy and Trust, Ivan Krastev, Trust in American Politics, Trust in Democracy, Trust in Politics

A Quick Trust Reminder | The Trust Edge


Trust, not money, is the currency of business and life. In a climate of trust, people are more creative, motivated, productive, and willing to sacrifice for the team. What happens when a business gains The Trust Edge? Every aspect of business becomes profitable. You must realize the impact of trust and implement the 8 Pillars to gain The Trust Edge

By earning The Trust Edge, you will gain a significant advantage that extends far beyond the bottom line. Our hope is that this foundation of trust will become a part of who you are. To receive a list of 18 ways to build trust, email us at and put “Tips” in the subject line.


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