Building Trust

Five Ways to Build Your Character

20 May 2019
dhorsager
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Categories: 8 Pillars, Building Trust, Character, Trust in Business

In order to build character in anything, you need to first notice what you are struggling with. If you are struggling with humility, find resources that can help you learn how to be more humble and practice. If you struggle with self-discipline, set goals and work towards accomplishing them in the right way.

Taking steps to build your character is no simple task. People notice those who do what is right over what is easy. It can be easy to slack off when nobody is looking and difficult to do what is right on a consistent basis. Here are five ways to build your character:

  1. Be Humble.

    Humility is the beginning of wisdom. In order to build your character, you must be open to new ways.

  2. Live out your principles and values.

    Whether it’s “love others,” or ” do the right thing,” living by your principles will make decision making easier and your character more steadfast.

  3. Be intentional.

    Integrity does not happen by accident. We are all products of our thoughts and habits. Be intentional about filling your mind with good thoughts. Create a habit of this internalizes principles and breeds high character.

  4. Practice self discipline.

    Being of high character takes the ability to do what is right over what is easy.

  5. Be accountable.

    Surround yourself with people who have high expectations. Be responsible for yourself first. Lose the pride. Open yourself up to accountability. Let others push you to high character.

Continue practicing these five tips to build your character. Realize what your shortcomings are and find different ways to improve yourself. Remember a lack of trust is your biggest expense and everything of value is built on trust.

 

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-AR

builds character, character building, how to build a character, character development, what is character, building your character

6 Ways to Improve Competency

1 May 2019
dhorsager
3 Comments
Categories: Building Trust, Business Trust, David Horsager, Trust in Business

 

When we quit learning, in some ways, we start dying. No matter what degree we’ve earned, or what initials come after our name, we must find ways to improve competency on a daily basis.

The first step to increasing your personal and professional competence is to understand you have not arrived. If you believe you have no room to grow, you won’t grow. Once you see there are areas for improvement in your life, growing your competence in those areas is really quite simple.

Here are a few quick and easy ideas for improving your competence.

1.  Consider every circumstance an opportunity

Napolean Hill, foremost success authority, said, “Every adversity brings with it the seed of an equivalent advantage.” If you’re willing to see every conflict, every delay, and every frustration in this light — your whole life becomes a learning opportunity.

2.  Join a mastermind group

The power of a group is hard to argue. For years we’ve seen powerful leaders and thinkers emerge, not as individuals, but as groups. Surround yourself with people who are more successful, more competent, and more qualified than you — you’re guaranteed to grow your competence.

3.  Find a mentor

Nearly every leader can point to a mentor who has played a key role in their success. If you don’t have a mentor, and you would like one, generally it’s just as easy as asking the question.

4.  Use time wisely

So much time in our day is wasted doing mindless things:  TV or YouTube videos, sitting in traffic, waiting for a meeting to start. Set yourself up to take advantage of those moments by listening to podcasts in the car, loading books onto your computer or phone for those down moments, and not allowing yourself to mindlessly watch garbage on TV.

5.  Take advantage of technology

I heard of someone recently who listens to books on tape at two-times speed so he can finish them faster. Technology is constantly improving. Take advantage of the opportunities it provides to learn.

6.  Read

Mark Twain famously says, “The man who doesn’t read good books has no advantage over the man who can’t read them.” Become a consumer of good books. Read books that challenge you.

Click Here to view David’s National Best Seller The Trust Edge

What other ways have you found to improve competency in your field?

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professional development resources, personal growth and development, trusted development, strategic planning, competency, fresh and competent, 

Trust After The Polls

15 November 2016
reidv
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Categories: Building Trust, Featured, Trust in Business, Trust in Government

The speculation is over and campaigning is wrapped, but the churning political waters are far from settled for the American people. The 2016 presidential election was arguably the most divisive to-date with insults, finger-pointing and scandals absorbing the airtime on news outlets and the clicks on social media.

Contrary to the record-breaking number of viewers during the presidential debates, the findings from our national trust study, 2017 Trust Outlook™, reveal 88% of Americans think the political system is not fully trustworthy or fair. If only 12 out of every 100 Americans think they have a fair and trustworthy system, is it any wonder that so many chose to forgo the time-honored civic duty of casting a ballot?

12percentbelievetrustworthyandfair

There is clearly a trust gap in our political system but it turns out this isn’t the only element of the national civic domain that is failing to inspire the trust of the American public. The institution of government itself is woefully lacking in trust.

The national study found that hands down, government and the entertainment industry are the institutions least trusted by Americans regardless of political affiliation.

What is our roll in the post-election terrain? Trust. It is up to individuals and organizations to build it, earn it, share it and become most trusted in their industry regardless of political perspective. In the midst of change, leaders set the tone for trustworthiness by treating all people with respect and by doing what is right over what is easy.

Trust Edge Leadership Institute offers the freshest research on how individuals and organizations can build trust the fastest at work and at home. The 2017 Trust Outlook™ showcases future trends of who and what Americans trust in…and what they don’t. To forecast next year’s trust climate in America and to stay ahead of the competition, take look at the newest research on trust in the United States: www.TrustOutlook.com

Own Your Day | The Daily Edge

5 October 2015
dhorsager
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Categories: Building Trust, contribution, David Horsager, Leadership Tips, Trust in Business, Trusted Company, Trusted Person

Have you ever reached the end of a day and felt like you got nothing done? It’s a horrible feeling! Frustrating days like this leave us with a laundry list of people and circumstances that caused our unproductivity. Rewind the clock to your morning coffee and write down your current #1 push forward priority. Then write the numbers 1-5 and list the five most important tasks you can complete in order to come closer to accomplishing your goal. If you could do the frustrating day over again, chances are you would handle your meetings, conversations, and even your individual work time differently. A day in which you accomplished five specific tasks that brought you one step closer to an important goal is a great day.  

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Being Clear With Expectations | Trust in Business

1 January 2015
dhorsager
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Categories: Building Trust, Business Trust, Clarity, Leadership Tips, Trust in Business

Few things are as frustrating as working for a manager who gives you an annual review and tells you all the things she thinks you should have been doing during the past year. How is this information helpful now? The year is over. Why weren’t these expectations expressed earlier? If you are a parent, you know how important it is to communicate expectations with your child. So often, a clear communication of expectations will prevent both misbehavior and failure. 

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Commitment to Quality and Trust | Trust in Business

17 December 2014
dhorsager
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Categories: 8 Pillars, Building Trust, Clarity, Commitment, Competency, Consistency, The Trust Edge

Is your organization trusted for its commitment to quality? If there’s room for improvement, you might consider reading Philip Crosby’s 1979 classic Quality is Free. In this book, Crosby outlines how you can improve quality and how to build an environment where commitment in quality is essential.

Why Commitment to Quality Matters

  • Crosby sees quality not just as a set of procedures but a way of doing things – a management philosophy that starts with leadership.
  • Many organizations value quality, but they have little-to-no agreed upon measurement system.
  • Most know the cost of quality in their particular group, but not for their organization. Crosby’s research found that organization’s unaware of their quality costs had actual costs of 20% of sales.
  • He offers this 14-Step Quality Improvement Program, which he expands on in his book.

14-Step Quality Improvement Program

  1. Management Commitment
  2. Quality Improvement Team
  3. Quality Measurement
  4. Cost of Quality Evaluation
  5. Quality Awareness
  6. Corrective Action
  7. Establish an Ad Hoc Committee for the Zero Defects Program
  8. Supervisor Training
  9. Zero Defects Day
  10. Goal Setting
  11. Error Cause Removal
  12. Recognition – Awards Program
  13. Quality Councils
  14. Do It Over Again

Interaction with the 8 Pillars of Trust – Quality

  • Implementing a commitment to quality begins with the clarity pillar. Leaders must become clear on what they see as quality. Then, the leadership teams must agree on what commitment to quality means, how to measure it, and the plan to develop it. It also ends with clarity, as the entire organization becomes clear on a mindset for quality.
  • Quality is often perceived by users as a measure or indicator of an organizations character. If they consistently show high quality, we assume they have high integrity. If we see lapses or discrepancies through an organization’s services or function, they can be seen as having low character. And, if their standards for quality have negative impact on people, we question the other side of character – their morality.
  • Low quality or inconsistent quality steers employees and customers away in many circumstances, because of a perception of competence. Who wants to buy hire a lawyer that wins few cases?
  • Organizations that consistently deliver high quality are known for it. We see them as having a commitment to quality. Think of Ritz-Carlton. Their brand speaks of excellence of quality because it’s experienced throughout the world at their hotels. We know the people that work there have a mindset that’s committed to the maximum quality of your stay.
  • The more commitment to quality, the more growth through the quality stages, and the further on in the stages, the more money saved. Those who are committed to preventing errors in customer and product requirements save on money, time, and brain damage. You can imagine the mad scramble of fire fighters when wind spreads fire to another direction in a forest. This reactionary style which young and old companies have, can be prevented with a clear quality program. If your company lacks one, it could be something to consider.

Click Here to view David’s National Best Seller The Trust Edge

Click Here to visit our YouTube Channel

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The Impact of Compassion | Trust in Business

22 October 2014
dhorsager
1 Comment
Categories: 8 Pillars, Building Trust, Compassion, Leadership Tips, Trust in Business

Who do you trust more, firefighters or mortgage brokers? Librarians or lawyers? Nurses or salespeople? One of the biggest reasons for trust is the perception that someone is concerned beyond themselves for the good of the whole. Firefighters and nurses care for others by nature of their jobs. But we wonder if the salesperson really has our best interest in mind. Don’t worry if you are in a less trusted line of work. Resolve to be among the trusted in your field. Show that you think beyond yourself; you will be unique and successful in your industry. 

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How to Build Trust Across Cultures and Diversities | Trust in Leadership

17 September 2014
dhorsager
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Categories: Building Trust, Globalization, Leadership Tips, Trust in Leadership, Trust in Relationship

In the 21st century, there’s no doubt that each of us will spend considerable time interacting with those of a different culture (or other diversities). Trust-building isn’t easy, and it can be especially daunting the more differences that are present. Here’re some top tips and discussion questions from chapter 14 of The Trust Edge that can help. Consider printing this post to work on with your team this week.

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Conclusion | Trust Trends 2014 Series

25 August 2014
dhorsager
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Categories: 8 Pillars, Building Trust, Business Trust, Leadership Tips, Trust in Government, Trust in Leadership

The world is in a trust crisis, and developing the eight-pillar framework of trust is the way out. Top leaders ought to use Trust Trends 2014 as a timely application for developing themselves, their teams, their organizations, and society. The following is a summary of the eight trends, their key embedded opportunities, and the pillar of trust each most corresponds with.

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Plan Ahead to Stay Ahead | Trust in Leadership

28 July 2014
dhorsager
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Categories: 8 Pillars, Building Trust, Clarity, Leadership Tips, The Trust Edge, Trust in Leadership

It’s hard to get a running start on the day without a plan. You don’t want to waste your creative morning time wondering what you should do today. If you want to attack your day instead of having it attack you, use this solid strategy. Take the last 15 minutes of a workday to plan out and prioritize the activities for the next day. This will set you up for success and also keep you from forgetting about important tasks or appointments.

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