Great Speakers, Great Leaders | Trust in Leadership

I was talking to one of the great event planners in our industry. Kris Young hires only the best keynote speakers for the biggest and best corporate productions. I asked her, “Who do you like to work with the most?” She mentioned a few names. I said, “Why do you like them?” She gave a few great reasons that follow:

  1. Humility. The great speakers are humble, open, willing and teachable. They listen to the needs of the client. They help brainstorm how they can best be used and even offer ideas of other speakers who may be a better fit. Kris said, “It’s not about them it is about the client.” Arrogance, pride, and big egos don’t work over the long term for speakers or for leaders.
  2. They deliver. They do what they say they will do. It is the same in every business isn’t it? Those that deliver beyond expectations get plenty of business.
  3. They are easy to work with.

Whether you are a speaker, a leader or both these truths are worth being reminded of. Humility is the beginning of learning and of being likeable. Who wants to be around a know-it-all? And yet one may be likable, but without valuable results business declines. If one is hard to deal with trust goes down while time and costs go up.

It is true that you have great responsibilities as a leader, but it is not all about you. Be humble, reliable and easy to work with and watch your relationships and business grow.

Dave, David, Horsager, Trust, Trust in Business, Trust in Leadership, deliver, great leaders, great speakers, humility, responsibility

Share It! | The Trust Edge

If vision is not shared consistently your team will lose it. Experts say if vision is not shared at least every 30 days your team will not know it and will lose inspiration. If vision really does motivate, unify, and encourage people to step up, it must be a central part of how a leader leads on a daily basis.

It is interesting how people “step up to the plate” when given a little vision. When one of my daughters was only two and a half years old we let her help set the china on the dining room table and we have all wood floors! You might think we were crazy but you should have seen her. She stepped up so proudly and carefully carrying and placing every place setting. Now, you have to be alright with a drop. But the truth is she has never dropped a single plate or glass. Why? Part of it might be that we shared some vision and gave her a little responsibility. My son does not carry this success story, but isn’t a broken plate or even a few worth the opportunity to learn responsibility and grasp a vision. To see people step up is a leader’s motivation.

I can remember growing up on the farm and my dad lived out his advice of “always give a child as much responsibility as he or she can handle.” Of course, learning how much one can handle ensures mistakes will be made. I can remember spreading fertilizer when I was about ten years old and running the tractor into our car. Another time I drove too close to the ditch with the dump truck containing a thousand gallons of water and chemical and tipping it. I was twelve years old at the time. Did Dad get angry, never. I knew he believed the best of me. I knew I had made a big mistake. I wanted to do my best for a leader that would believe in me and give me great opportunities.

There are really two types of vision. Giving individual vision for how great a single person can be. And there is the bigger vision. The vision of the organization or team or family. Share both often. You will inspire, encourage, and unify.

How can you share more vision with your team, organization, or family? A few ideas follow:

  1. Simplify the vision of your organization so that people can remember it.
  2. Every chance you speak tie back to the vision.
  3. Get the vision in front of people whether on desks, the refrigerator, screen savers, framed pictures, t-shirts, mugs, above the urinals or stall doors, or weekly emails.

 

Teamwork, Agriculture, Ideas, Vision, Big Vision, Trust in Business, Trust in Leadership, 

Jennie-O Turkey Store | Trusted Company of the Month

According to the U.S. Department of Agriculture, Americans purchase more than 45 million turkeys to be cooked and eaten on Thanksgiving. Jennie-O Turkey Store, Inc. is a Minnesota based company that has gained the creditability of being an environmentally responsible organization. They are committed to encouraging healthy living, which is why they have partnered with NBC’s The Biggest Loser. The company has developed a trusted relationship with turkey farmers and customers alike. In light of Thanksgiving, we have chosen Jennie-O Turkey Store, Inc. to be the Trusted Company of the Month.

 

Trust in Business, Agriculture, Trusted Company of the month

Know your Vision | The Trust Edge

There is an ancient proverb that says, “Without vision people perish.” The truth is, without vision people, families, and organizations fail. But with vision, people step up. With vision people are inspired and unified. Vision motivates, encourages and inspires. People with great vision are often great leaders and they have great influence.

You likely remember the story of the two brick layers. When asked what they do for a living one answered, “I lay bricks.” The other answered, “I build cathedrals.” And the second one lays his bricks differently because he knows what he REALLY does. Do you know what you really do? When you grasp it you will do it differently. You don’t sell insurance, you provide people with freedom and peace of mind. You don’t farm you provide people with sustenance and health. You are not a Taxi driver, you provide people with transportation, help and freedom. You are not just a banker you offer protection and you enable people to live out their dreams. Most people do MORE than they think, and when they understand all they really do the make an even greater impact.

 

Big Vision, Vision, Positive Impact, Trust Impacts the Bottom Line

Healthy Things Grow

As I am up with the my family on the farm where I grew up I am reminded of how healthy things grow and sick things die. On the farm healthy animals and crops grow. Sick ones don’t, and often die. It is the same in organizations isn’t it? Healthy people and organizations grow and sick ones get stagnant and even die.

When we take the time to water and cultivate relationships, ideas, and competencies growth is nearly certain. However, when we get complacent and careless, we start to shrivel. Many say, “The grass is greener on the other side”. The truth is it is greener where one tends to it. Tend to your relationships, clients and organizations daily and see great growth, and green pasture!

Caribou Coffee | Trusted Company of the Month

At every Caribou store, the employees are taught a basic acronym BAMA: Be excellent, not average; Act with urgency;Make a connection; Anticipate needs. In many places, especially in food services, this would be just another empty slogan in the company training video. But at Caribou, it’s much more than a simple mantra. It stands for a level of connection unmatched by their competition. And because they’ve earned the loyalty of their customers, the bottom line takes care of itself. Caribou’s sales have grown at a compound rate of about 22% since 2002 and their stores have expanded to almost 500 locations across the country. Caribou has earned the right to be named this month’s Trusted Company.

Harley Davidson | Trusted Company of the Month

August brings many things to mind but for motorcyclists it signifies Sturgis. This annual rally brings upwards of 400,000 people to the small town of Sturgis, South Dakota. Avid motorcyclists are loyal to their brands, especially Harley Davidson riders. Though the company suffered from a poor reputation and was even threatened with bankruptcy in the 1970’s, it was able to regain credibility through company restructuring and developed brand awareness. Today it is known for its loud exhaust and committed followers. Customers trust that the purchases of a “Hog” will deliver not only a quality motorcycle but also an invitation to the Harley culture. That’s why this month’s Trusted Company is Harley Davidson.  

Little Things, BIG Difference!

How does one make a lasting difference? By doing the little things consistently. James Garlow, in his book “Tested by Time” said, “If you don’t like who you have become it is because of the small seemingly insignificant decisions you have made over time. If you like who you have become it is because you have made thousands of seemingly little decisions well over the course of many years.”

To a large degree Garlow is right isn’t he? If I am a overweight it because I have had too many calories over time, not because I ate too much yesterday. If I am a good husband it is because I have loved, honored, respected and cared for my wife over time. It is not because I gave her diamonds and roses yesterday. Not that that wouldn’t help.

If I am a good leader I am continually doing the little things that share vision and care for my team. It is the little things that make the big difference. What are some little things that could change one’s life over time?

  1. Eat healthier (JoeDilon.com has one good option for eating and exercize).
  2. Shut off the TV.
  3. Write one appreciation note a day to a client or coworker.
  4. Take 5 minutes to prioritize the day.
  5. Read good books.
  6. Spend some around wise people every week.

Keith Cunningham said, “Ordinary actions, consistently done, create extraordinary results.” Take a few minutes to list a little thing that would make a big difference in you physically, mentally, spiritually, at work, in relationships, and at home. Over time, you will see a significant impact.

Keep Learning

“Keep Learning” is a fitting theme as I enter the world of blogdom. Why are some people so fresh and vibrant and able to deal with change? One reason, they keep learning. They never fall into the trap of thinking they know it all. My dad is 78 now. At 74 he received his private pilot’s license and at age 75 he played his first musical instrument. One of the reason’s his farm was successful through the 80’s when many farms were going under was his ability to change, learn, and diversify. His mother was known for reading a book a day and she read every book in two libraries. While I am grateful for this legacy, I see how I must be intentional if I am going to continue it.

The worst sales people are “Know-it-alls”. The best leaders are learners. Peter Vaill, in his book “Learning as a way of Being” points out the most important competency to today is not technical but rather the ability, humility, and desire to keep on learning. In this fast-paced culture we must develop the priority and system to keep learning. One learns very little by watching TV. What are a few simple ideas to keep learning:

  1. Turn your car into a university by listening to podcasts and CDs while driving.
  2. Intentionally read every day – books and articles are likely better than just the newspaper.
  3. Find a Mentor. Brian Foote said, “The key to success is having a mentor.” I have had mentors for speaking, leadership, Real Estate, and faith. Is it worth it? ABSOLUTELY!
  4. Be observant.
  5. Reflect. Get away. Process. Great learning occurs in times of reflection of every day experience.

One thought to remember; the goal is not to learn everything – it can’t happen in this world of rapid change. The freshness that comes with just learning and continually learning how to learn is the goal. In this world of change I want to hire people that know how to learn because what I need them to do tomorrow not in the MBA text book today.

Keeping on learning,

Dave Horsager

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