Leadership and Foresight from the Greatest Leader I Know | Trusted Leadership

What a treat to enjoy Thanksgiving at the farm with family! Pond hockey, broom ball, games, pecan and pumpkin pie (I much prefer pie over cake any day), fellowship, gratefulness, and even some time cutting wood for the stove. It is so good to work together and play together. Most of my five siblings and the seventeen grandchildren were able to gather and stay at the farm (all but my sister’s family, who live in Kenya and teach at a university there). Dad is 84 years old now and Mom is close behind.  They are an example of intentional leadership.

On Saturday, Dad invited all of the farm families that rent land from him over to the house for food, fellowship and a “program”. The “program” was intentional. He built our well over a thousand acre farm from nothing, buying his first 80 acres while in college just after serving in the Korean War. Why did he bring together family and renters and have a  “program”? To introduce his kids to the renters, to encourage open communication, to transfer leadership, and to provide a peaceful thoughtful process for when he is not around anymore. Dad is still in great health, but he is wise. His wisdom to give a clear plan for succession planning will take a whole lot of stress out or our future. Each of the kids have clear responsibilities and roles. It was significant that in front of everyone he gave leadership to his fifth child, the brother just older than me to be the point person for farm operations. While we know Dad loves all of us, Loren is the best person for that job. This public declaration of who the farm point person is gave clarity and empowered Loren to take that role even though he is not the oldest child, which may be a more traditional approach for that responsibility.

Two leadership lessons: First, think ahead and act ahead. Secondly, while it is true that empowerment occurs when a person is given the resources needed for a given task, it is equally important to empower leaders by publicly giving them the leadership role necessary to take on responsibility and have others quickly follow. This is a form of “Transfer Trust” – Since people trust you as leader, and you trust a given person to lead, when you publicly give the leadership role, others will more quickly follow that individual so that you are no longer needed in that role.

WAKE UP! | The Trust Edge

While in Banff, Alberta I came across a park map that gave detailed information on how to defend yourself in a bear attack. As humorous as the safety manual was, the reality of it all was that if you’re not aware of your surroundings you’re going to walk through life a walking dead man. Wake Up! to the people around you!

 

Bear attack, The Trust Edge, david horsager, Banff, Banff National park, Wake Up!, Be present

Michael Hyatt’s Way of Making and Keeping Promises | The Trust Edge

It’s the little things! Make and keep your promises! It’s not the big goals that make the big difference. Rather, it’s all the little actions and decisions.

Trusting yourself begins by making goals and sticking to them. Michael Hyatt’s beginners guide is essential when creating effective and obtainable goals. 

 

The Beginner’s Guide to Goal Setting

AR

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Rachel Botsman: The Currency of the New Economy is Trust | The Trust Edge

 

Rachel Botsman writes and speaks on the power of collaboration and sharing through technology and its impact on trust in the world. Over time and through small actions trust can either be built or destroyed. Through technology, information will be gathered and a dashboard is formed that will share your reputation and level of trust. In her talk Botsman shares that everyone has the power to shape their reputation, and it all starts with the bottom line of trust. 

-AR

rachel botsman ted, reputation power, trust economy, TED, Trust in Technology, trust technology, technology trust, 

Do the Right Thing | Character

Character, does not come from reading a book or going to a conference. Character is being intentional and consistently working hard. In a world that is bent out of shape and lacking in trust, finding people who have a trustworthy character is hard to come by.

Building character comes down to asking yourself one simple question: Am I doing the right thing? Being honest over telling others what they want to hear; helping others in need instead of focusing on our own needs is what is necessary to be a leader with character.

Everyone wants to be liked, but being honest over being liked is more important. In the fall of 2012, Hurricane Sandy hammered the Eastern Seaboard days before the Presidential election. Governor Chris Christie of New Jersey, a member of the GOP, had a difficult decision to make: Accept the help from his party’s opponent, President Obama? Or take a path that would agree with his party?

Christie chose to help the people of New Jersey and their needs instead of focusing on his party’s political needs and agenda. He even went as far as to praise President Obama in his response to Hurricane Sandy.  Christie’s focus was outside of his interests. He was more concerned about the needs of the citizens of New Jersey than offending his party or his 2013 re-election run for governor. This action by Christie boosted his ratings among the Democratic Party, but ultimately showed the people of New Jersey that he was not just a politician, but a Governor who cares about his people and can be trusted.

When you think of honesty and helping others in need who is the first person to come to mind? Chris Christie is only one example of a person whose character was authentic. The most recent Gallup poll lists the top 5 most trusted professions:

  1. Nurses
  2. Pharmacists
  3. Medical Doctors
  4. Engineers
  5. Dentists

Nurses, pharmacists, doctors, engineers, and dentists all take care of the people they serve. They assure healthiness and safety.  Chris Christie proved his character and trustworthiness by choosing what was right over what was easy. 

-AR

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Open Values Lead to Higher Character: QuikTrip | Company of the Month

Since 2003 QuikTrip has been listed in Fortune Magazine’s 100 Best Companies to Work For. QuikTrip is a company that creates a trusted environment by laying a foundation of shared values for over 7,000 employees. The successful convenience store chain, based out of Tulsa, OK, makes a point of getting people behind its unifying value, “Do the right thing for the employee and for the customer.” While it may seem simple this shared value is meaningful and has been a foundation of their notable culture of trust.

QuickTrip was consistently on Fortune’s Top 100 Places to Work For because of the character of its people. Every stakeholder in the organization is valued and considered. QuickTrip is known for its great service because employees have an expectation to be dependable and have a strong work ethic. These things create an environment where people work hard and have fun. In turn Quiktrip rewards its employees for their hard work with great pay, benefits and an endless amount of fountain drinks. QuickTrip contributes to the growth of their own employees as well as to the community through United Way, Big Brothers Big Sisters and National Safe Place.

QuikTrip knows their values and makes them known to all their employees. When you know your values and make them known. You will enjoy a business climate rich in high character. 

 

-AR

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5 Ways to Build Trust Faster: Brian Halligan | The Trust Edge

CEO & Co-Founder of HubSpot, Author and Speaker, Brian Halligan shares how to quickly build trust. In a brief article Halligan shares the 5 Ways to Build Trust and keep you on top. As in The Trust Edge, Halligan emphasizes the importance of clarity, competency, contribution, character and compassion. 

http://www.inc.com/kevin-daum/brian-halligan-5-ways-to-build-trust-fast.html

 

-AR

HubSpot, Brian Halligan, Trust Edge, Building Trust

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