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The United States government persistently ends up in a grid lock on very important issues, and certain members of Congress have had enough. A new voice is rising up out of Washington. No Labels is a non-profit working alongside Democrats and Republicans to bring harmony back to the halls of Congress. Eighty-six congressmen and congresswomen have joined together to ask the right questions. They are learning about those across the aisle from them and are finding that they have something in common.  Although they say their one goal is to forge solutions to America’s problems, they are coming to the conclusion that nothing will move forward unless trust is established.

In politics more often than not, politicians don’t get past the surface label of Democrat or Republican. Because of this they miss out on the depth of understanding that could allow them to see opinions, needs and challenges of the American people. No Labels has formed a group that is helping congress discover that opposing parties have more commonalities than they otherwise thought. The status quo is being challenged and parties are becoming aware of the lack of trust within the U.S. government. 

The Trust Edge, Commitment, Dave horsager, business commitment, inspirational business

Walt Disney once said, “Do what you do so well that they will want to see it again and bring their friends.” When it comes to customer experience and delivering results, people don’t want to buy ordinary. They want to have an amazing experience that they can rave about and share with others. So how can we deliver these results to our customers on a daily basis and move from ordinary to extraordinary?  

My friend Mark Sanborn, who I deeply respect, has just written a book that gives you the tools and strategies necessary to gaining the competitive advantage of extraordinary results—needed more than ever in this highly networked global economy. I am proud and excited to recommend Fred 2.0 by Mark Sanborn.

Check out more on Fred 2.0 by Mark Sanborn: www.marksanborn.com/fred2

The Trust Edge had its first article published in The Huffington Post Blog on March 20, 2013. The Trust Edge will now be a contributor to The Huffington Post.

AR

-AR

Twin Cities Live, The Trust Edge, Building Trust

Zappos! vision is simple: One day, 30% of all retail transactions in the US will be online. People will buy from the company with the best service and the best selection. Zappos.com will be that online store.

Zappos! is an online store that provides the best selection in shoes in terms of brands, styles, colors, sizes and widths and makes sure the customer’s order will arrive as quickly as possible.  Their company has risen out of the internet sales business as one of the most trusted. Why such success? Zappos! has a clear vision, and focuses on one or two specialties in which they excel. Zappos! focus remains, to be the best service and best selection.  Because of its success, the mega-giant online retailer Amazon.com bought the company in 2009, in hopes to learn and grow alongside them!

How do they keep their employees motivated and customers satisfied? The hold tightly to their 10 core values.

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined

10.  Be Humble

Having clarity means having a clear vision. A clear vision inspires, unifies, and gives powerful focus. A clear vision will focus on one or two specialties in which you excel and will motivate others around you. 

-AR

Zappos!, Vision, The Trust Edge, Amazon, Consumer Trust, Trust in Business, Trust in Sales

-AR